FAQ

Frequently Asked Questions

01.

General Questions

We have new construction sites in Whatcom County, Skagit County, Snohomish County, King County, Pierce County, Thurston County, Jefferson County, Chelan County, and Kittitas County!

To receive a new construction, addition, or remodel plumbing bid please email your plan set to austin.nwcp@outlook.com and  brent.nwcp@outlook.com and include any major details.

Yes! Replacing water heaters is one of our specialties and priorities!

Yes! We hold licenses to install 13D residential fire sprinkler systems.

02.

Services Info

We offer New Construction Plumbing, 13D Fire Sprinklers, Water Heater Replacement, Remodel, Repipe, Service plumbing, Bathtub Replacement, Shower Replacement, Kitchen Sink Replacement, Kitchen Faucet Replacement, Disposal Replacement, Bathroom Faucet Replacement, waterline replacement, drain line replacement, and many more plumbing services!

Yes we offer a wide variety of tankless options including Rinnai and Navien products.

Yes, we install many electric water heaters every week!

NW Custom Plumbing is Licensed, Insured, Bonded, and offers a 1-year labor warranty with every service for peace of mind!

03.

Emergency Questions

We do not always offer after hours or emergency services. For after hours or weekend services please call, leave a message, and text 425-377-5354 and we will get back to you as soon as possible.

As of now we do not currently offer emergency services for new customers.

If you found a leak please take video/pictures and contact us as soon as possible!

Quick hot water tank service please call -